All clients will be required to produce all vaccination certificates including kennel cough upon arrival in order to board their pets. A letter from the Vet must be produced if this can’t be given.
Please have Instructions on any special dietry and medical needs.
A name and telephone number should be provided of someone in owners absence.
We have a wide range of dog foods or you are more than welcome to bring your own however there is no reduction in kennel fees
All dogs must have a collar with identity tag and lead.
We prefer that clients didn’t bring plastic beds and food bowls, but a small amount of bedding and a toy is welcome.
Clients with more than one dog may have them share the same kennel or more than one cat can have them share the same cattery pen.
A 5% reduction will be made when boarding - three or more animals from the same address at the same time. Please ask for rates for long term boarding. We also have a day boarding service.
Clients are welcome to supply their own bedding & toys but this is at their own risk.
Payment can be made by cash or cheque, with a valid cheque guarantee card, prior to the animals leaving.
Fees are charged on a daily basis, but if pets are collected before noon no additional charge will be made for that day.
A 20% cancellation fee is charged if booking is cancelled 14 days or less before the booking date.
We cannot be held responsible for your pet off kennel premises.
1. The insurance does not cover any occurrence outside the Kennel Premises eg escapes, injury, attacks.
2. Name, telephone number of dog walker must be added to the booking form.
3. I.D. To be shown when walker collects dog.
4. Walker must sign dog out and back in, and establish time of the walk.
5. Please consider where walking, i.e. not to swim so that dog is wet on return.
6. If fed or given treats the Kennel staff need to know.
Please ask about our grooming service, If you would like your dog to have a bath/groom before collection.
Please read our terms and conditions.
For information regarding our charges please telephone, e-mail or fill in our contact form
SUPERIOR ACCOMMODATION FOR WHEN YOUR PET NEEDS TO GET AWAY FROM IT ALL.